Introduction

Bath Walking Tours (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services and website, complying with current best practices and legal requirements.

Information We Collect

• Personal Information: We collect details such as your name, email address, phone number, and payment information during booking.
• Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, and pages visited, through cookies and similar technologies.

Use of Information

We use your personal information to:

• Process and manage bookings.
• Communicate with you regarding your tours.
• Improve our services and website functionality.
• Comply with legal obligations.

Sharing of Information

We do not share your personal information with third parties, except:

• With service providers who assist in operating our website and conducting our business, under strict confidentiality agreements.
• When required by law or to protect our rights and safety.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track website usage. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for the functioning of the website.
• Analytics Cookies: Used to understand how visitors interact with our website. We use Google Analytics, which may save cookies on your device. Google’s privacy policy can be found here.
• Advertising Cookies: Used for conversion and referral tracking, typically expiring after 30 days without storing personal information.

You can manage your cookie preferences through your browser settings, and detailed guidance can be found in your browser’s help section.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Your Rights

You have the right to:

• Access your personal information.
• Request correction or deletion of your data.
• Object to or restrict the processing of your data.
• Withdraw consent at any time where consent is the basis for data processing.
• File a complaint with a supervisory authority if you believe your privacy rights have been violated.

Contact & Communication

Users contacting us do so at their own discretion. Personal information provided is kept private and stored securely until no longer required. Our communication methods comply with relevant data protection laws to ensure your information remains safe.

For any questions or concerns about this Privacy Policy or your personal information, please contact us at: